Refund policy

Returns & Refund Policy

Thank you for shopping at the Blue Butterfly Effect Shop. Because our products are custom-printed just for you, we have specific guidelines regarding returns and refunds.

1. Non-Refundable Items

All items are printed to order. For this reason, we do not support returns or exchanges if you:

Ordered the wrong size or color.
Changed your mind after the order was processed.

2. Damaged or Incorrect Items

In the event of a damaged product, a manufacturing error, or incorrect order fulfillment, we offer a free replacement or a full refund.

Timeframe: You must contact us within 14 days of product delivery.
How to Report: Please get in touch via our Contact Form and provide a clear photo showing the issue along with your order number.
Print Placement: Please note there is a 0.5" tolerance for print placement. Minor variations in placement are standard in the printing process and are not considered defects.

3. Unsuccessful Delivery

If a package is returned to us or cannot be delivered due to an address error or carrier issue, you may choose one of the following:

Replacement: Reshipment of the item with an additional shipping charge.
Partial Refund: A refund of the order cost minus shipping and production fees.

4. Customer Support

For assistance with any order issues, please reach out via our Contact Form page. Our team responds to all inquiries during our standard business hours:

Monday–Friday: 9:00 am – 5:00 pm (ET)
Saturday–Sunday: Closed